We are clear that our values and beliefs are the foundation on which our work is based. To maintain strong foundations, we have taken an appreciative approach to care delivery and organisational development. How we do this for individual service users is through a range of measures, including;
• Involving service users in the design, development and evaluation of our services
• Using person-centred approaches in our assessment and care planning
• Capturing what we like and admire about each service user, their strengths and talents, and how we can best support them
• Listening to each person and their family’s hopes and dreams for the future.