The Director of Quality and Governance leads a team that includes expertise in nursing, governance, compliance, policy, audit and risk management.

The focus is to provide assurance of service user safety, the delivery of high quality care and measurable positive outcomes through a number of key initiatives, including the implementation of the company's Quality Strategy, the Annual Audit Plan and the Annual Internal Quality Development Reviews.

The Governance Team undertake monthly analysis across key proxy indicators of service user safety and outcomes for each service and region. This information is used to monitor and continually improve the quality of care we provide.