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Danshell Learning Disability and Autism Services 

Danshell supports and cares for adults living with a learning disability or autism in specialist hospitals and residential services. Our aim is to deliver effective and outcome based services within person centred, professional care environments. We support individuals with a learning disability, who are on the autistic spectrum or have mental or physical ill health. We set high standards for ourselves in the delivery of care, and most importantly, we put service users at the centre of everything we do.

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The people we support are encouraged and supported to say how they feel about all aspects of the care they receive. This starts with them giving us their views about their own support, what they like and dislike and ideas for their personal activity and support programme.

We arrange Service User Involvement Forums regionally and within each service for people to discuss the service, share concerns, make comments and suggestions for activities or on ways to improve their daily lives.

Feedback from the people we support is vital to making sure we are doing things well. We have questionnaires that are used to support people to give us feedback. Adapted questionnaires are used for people who need support with communication to ensure all voices are heard and acted upon. All feedback is collated and shared with the Board members.