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Making sure we do things well

At Danshell we listen to what you tell us. We use what you say to make make sure we do things well.

This includes what you tell us in

  • Service user questionnaires
  • Service user forums
  • Complaints
  • Exit interviews

There are people from outside of Danshell who come to check that we are doing things well. These people are Inspectors. In England they are from the Care Quality Commission CQC.

In Scotland they are from the Care Inspectorate and Healthcare Improvement Scotland HIS.

 

 

 

They make a report about each Danshell home and hospital.

We will put easy read summaries of these reports here when they are ready.

You can download our internal reports by clicking on the pictures below.

 

 

Audits

 

 Our Internal Audits or Checking Guide
 Making sure we are doing things well. 
 Download 

 

 

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