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Monroe House

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Monroe House Independent Hospital for Adults with Learning Disabilities

Monroe House in Dundee is an independent hospital which provides assessment and intervention for men and women who have a learning disability and complex needs including people who have mental health problems and behaviours that challenge services.

Monroe House 1

Monroe House mapThe people who use Monroe House services may be admitted directly from the community or be stepping down from a more restrictive setting. Monroe house is comprised of two services. Etive offers more intensive support for up to 12 people and Anoach which prepares up to 12 service users who are moving towards residential or supported living provision.

At Monroe House we believe that everyone should be treated as a full and valued member of their community with the same rights as everyone else. Therefore, our focus is on rehabilitation and the improvement of the health and well-being of service users, developing trusting relationships and attaining positive outcomes. We are committed to the principle of planning for discharge at the point of admission. There is full access to clinical and therapeutic specialist support to enable us to deliver creative, flexible and effective responses to individual need.

Our multi-professional team includes nurses, psychiatry, psychology, occupational therapists and speech and language therapists. Using validated tools such as the Life Star™ we have a purposeful approach to measuring outcomes and ensuring that our interventions are evidence based,effective and person centred.

Service users are encouraged to identify and achieve their own goals and aspirations using person centred thinking and approaches. Individuals are encouraged to take part in activities using the activities programme. This aims to enable people to structure their time; build relationships and establish a balance between therapy, self-care, work and leisure as appropriate to their individual needs.

The team at Monroe House are keen to ensure that service users are a part of their local community and can access education, employment and other day opportunities. The service has good access to public transport, local shops, parks and amenities and is just over 3 miles from the centre of Dundee.

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For further information on Monroe House please click on the TABS below:

Person Centred Care

Monroe House - Person Centred Care

Danshell Logo small3When an individual is admitted to Monroe House in Dundee, we work with them to ensure that the care we deliver is person centred. Using person centred approaches and tools we find out what is important to them, how they want us to assist them and, crucially, their dreams and aspirations.

This information informs the care and support we provide in our service in Angus, and helps us to ensure we are clear about what is working or not working for the individual in their day to day lives. 

We aim to ensure that we utilise all opportunities to hear and act on the views of the people who use Monroe House and those who know and care about them. This includes ensuring they, and their family and carers are fully involved in processes such as the Care Programme Approach (CPA) and in evaluating the service we provide.

Family Matters

Monroe House - Family Matters

Friends 2We recognise at Monroe House in Dundee, Scotland,  that the people we serve are part of a wider circle of family, friends and networks that are important to them and, important to us.

We encourage service users to identify family and friends who care about them. We aim to work in partnership with them to ensure we provide the right service for their relative but also to support them in their own right as a family carer.

Personal Activities Plan

Monroe House - Personal Activities Plan

activies personalThe service has a dedicated activities co-ordinator who supports service users to have individual person centred plans in our Monroe House Hospital in Dundee. 

The wants, needs and interests of each individual are established through a variety of sources of information and communication with key people. Service users are supported to participate in social activities that may be of interest to them through the well-established network of community based groups throughout Angus. 

Positive Behaviour Support

Monroe House - Positive Behaviour Support

People's lives are usually enhanced when they benefit from a variety of activities each day; an active network of friends, neighbours, relatives and acquaintances which reflect the personal preferences of the individual. PBS provides a framework to support people to achieve these things regardless of the challenges.

Our goal at Monroe House in Dundee is to improve the quality of life by creating responsive environments and building new skills. We aim to provide tailored and comprehensive skilled support rather than simply attempting to reduce specific behaviours.

A safe place to be

Monroe House - A Safe Place To Be

StaffOur organisation is committed to delivering care and support in a safe, dignified and respectful manner at Monroe House in Dundee.
We have an extensive governance system that monitors individual and organisation performance against a range of safety and outcome indicators. Using electronic reporting systems we are able to monitor and act swiftly in response to incidents or untoward events.

Across all services there is an independent and confidential whistle blowing policy and service for all staff to use if they are worried about service user safety, care and well-being.

Service User Involvement

Monroe House - Service User Involvement

Happy thumbs up womanIndividuals are encouraged and supported to say how they feel about all aspects of using the service. This includes their views about how we provide support to them and also about aspects of service delivery such as day opportunities.

There is a Service User Forum that meets regularly and discusses a wide a range of issues from social events to day to day issues such as mealtimes and menu's. The wider organisation also has processes in place to ensure the voice of those who use our services is heard. These include forums, service user questionnaires and exit questionnaires that utilise a suite of easy read materials and technologies such as 'Talking Mats' to enable maximum participation.

All service users have direct access to an independent advocate. The advocacy group working at Monroe House is called Dundee Independent Advocacy Support (DIAS).

Service Staffing

Monroe House - Service Staffing

A Support health gpThe service is staffed 24 hours a day, seven days a week, with a registered nurse on duty at all times. The team is made up of the service manager, nurses, support workers, an activities co-ordinator and other ancillary staff.

 

Clinical Team:

 

Psychiatrist: Dr Ronnie McVickers (Locum) 

Psychologist: Professor Bill Lindsay

Assistant Psychologist: Kristina Balampanidou 

Occupational Therapist: Ros Paul 

Speech & Language Therapist: Leona Tulloch

Group Director of Nursing, Quality & Governance: Debra Moore 

Group Medical Director: Dr Steve Wilkinson

 

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