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Whorlton Hall

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Whorlton Hall Independent Hospital supporting individuals living with a learning disability 

Whorlton Hall exterior 1

Whorlton Hall is an independent hospital located in a picturesque village near to Barnard Castle, County Durham. It provides assessment and intervention for men and women living with a learning disability and complex needs including people who have additional mental or physical health needs and behaviours that challenge services. The service can also support individuals who may be detained under the Mental Health Act.

Individuals may come to Whorlton Hall directly from the community, from a home environment, supported living or residential service due to an illness or a crisis in their life. They may also come following a stay at a NHS or other specialist learning disability service, or following a placement at a secure service.

We believe that everyone should be treated as a full and valued member of their community with the same rights as everyone else. Therefore, our focus is on rehabilitation and the improvement of the health and well-being of service users, developing trusting relationships and attaining positive outcomes. Service users are encouraged to identify and achieve their own personal aspirations using person centred thinking and approaches. We work hard with the people, their families and those closest to them to find out what is important to them and what their hopes and dreams for the future are. This is part of our commitment to use every opportunity we can to hear and act on the views of those we support and those who know and care about them best. the future are.

This is part of our commitment to use every opportunity we can to and act on the views of those we support and those who know and care about them best.

About Whorlton Hall

Whorlton Hall is a beautiful and spacious detached period property which is surrounded by stunning countryside in an idyllic village location. Whorlton Hall has specially designed gender specific lounges and living areas affording the service users higher levels of privacy and comfort. A separate three bedroomed suite offers more intensive support and accommodation for three men. Other facilities include a recreation room with pool and table football, an IT suite and aromatherapy room. Each person has a choice of which dining room they would like to use. 

When people come to Whorlton Hall we find out how they would like to personalise their bedroom and we support them to do that. We also like to find out what they like to do and what interests them. People are supported to plan menus, shop and prepare food
with support to increase their daily living skills in readiness for moving on. Our goal is to enable people to structure their time; build relationships and establish a balance between therapy, selfcare, work and leisure as appropriate to their individual needs. Whorlton Hall is set in large grounds surrounded by lawns and seating areas. Service users enjoy using the outdoor sporting equipment including playing games of football and cricket. 

Whorlton Hall is located in County Durham, approximately 3 miles east of Barnard Castle. On the edge of the river Tees, Whorlton Hall offers all the amenities that a rural village location can offer, a pub, church and a village hall. It is just a short drive to the medieval market town of Barnard Castle where there is a pharmacy, shops, restaurants, pubs, cafes, leisure centre, and castle ruins including a sensory garden. 

Community based activities give people opportunities to meet others, experience new activities, participate in leisure activities and practice social skills. Activities depend on individual preferences and can include a variety of community based and educational choices.

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For further information on Whorlton Hall please click on the TABS below:

Person Centred Care

Whorlton Hall - Person Centred Care

Danshell Logo small3When an individual is admitted to Whorlton Hall we work with them to ensure that the care we deliver is person centred.
Using person centred approaches and tools we find out what is important to them, how they want us to assist them and, crucially, their dreams and aspirations. This information informs the care and support we provide and helps us to ensure we are clear about what is working or not working for the individual in their day to day lives.

We aim to ensure that we utilise all opportunities to hear and act on the views of the people who use Whorlton Hall and those who know and care about them. This includes ensuring they, and their family and carers are fully involved in processes such as the Care Programme Approach (CPA) and in evaluating the service we provide.

Family Matters

Whorlton Hall - Family Matters

We recognise that the people we serve are part of a wider circle of family, friends and networks that are important to them and, important to us.

We encourage service users to identify family and friends who care about them. We aim to work in partnership with them to ensure we provide the right service for their relative but also to support them in their own right as a family carer.

Personal Activities Plan

Whorlton Hall - Personal Activities Plan

activies personalThe service has a dedicated activities co-ordinator who supports service users to have individual person centred plans. The wants, needs and interests of each individual are established through a variety of sources of information and communication with key people.

Service users are supported to participate in social activities that may be of interest to them through the well-established network of community based groups.

Positive Behaviour Support

Whorlton Hall - Positive Behaviour Support

People's lives are usually enhanced when they benefit from a variety of activities each day; an active network of friends, neighbours, relatives and acquaintances which reflect the personal preferences of the individual. PBS provides a framework to support people to achieve these things regardless of the challenges.

Our goal is to improve the quality of life by creating responsive environments and building new skills. We aim to provide tailored and comprehensive skilled support rather than simply attempting to reduce specific behaviours.

A safe place to be

Whorlton Hall - A Safe Place To Be

Our organisation is committed to delivering care and support in a safe, dignified and respectful manner. We have an extensive governance system that monitors individual and organisation performance against a range of safety and outcome indicators. Using electronic reporting systems we are able to monitor and act swiftly in response to incidents or untoward events.

Across all services there is an independent and confidential whistle blowing policy and service for all staff to use if they are worried about service user safety, care and well-being.

Service User Involvement

Whorlton Hall - Service User Involvement

people-pic-2Individuals are encouraged and supported to say how they feel about all aspects of using the service. This includes their views about how we provide support to them and also about aspects of service delivery such as day opportunities. There is a Service User Forum that meets regularly and discusses a wide a range of issues from social events to day to day issues such as mealtimes and menu's.

The wider organisation also has processes in place to ensure the voice of those who use our services is heard. These include forums, service user questionnaires and exit questionnaires that utilise a suite of easy read materials and technologies such as 'Talking Mat's' to enable maximum participation.

All service users have direct access to an independent advocate. The advocacy group working at Whorlton Hall is called VoiceAbility.

Whorlton Hall Hospital

Whorlton Village
County Durham
DL12 8XQ
phone-easyread 01833 627 278

Manager: Angela Mullen
mail 25x25  



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