Oaklands Residential Service for Adults with Learning Disabilities and Complex Needs
Oaklands situated in Hexham, Northumberland is a 15 bed residential care service with nursing which supports people with learning disabilities and complex needs. The service also supports people who have additional mental or physical health needs. This includes dementia and behaviours which may be perceived to be challenging.
People may come to Oaklands for many reasons. They may be moving on from a hospital setting or may require a service which can support them more than a residential placement. It may be that they are leaving a residential or home setting and require a little support during a difficult period in their life or they could be on a pathway to a place of their own.
At Oaklands we believe that everyone should be treated as a full and valued member of their community with the same rights as everyone else. Therefore, our focus is rehabilitation and the health and well-being of our service users, developing trusting relationships and attaining positive outcomes. Service users are encouraged to identify and achieve their own personal aspirations using person centred thinking and approaches
Oaklands is a large detached property which has extensive living areas. This means that people can choose if they want to be in the gender specific lounges, or in mixed company. Everyone at Oaklands has their own bedroom. There is a conservatory too with access to outside space. There is a spacious and private garden which hosts seating and picnic areas. There is also a greenhouse and raised flower beds for people to practice their gardening skills.
Oaklands is close to the historic market town of Hexham which hosts a good choice of recreational and leisure facilities for people to access. These include a swimming pool, a library, parks and shops as well as the outstanding surrounding countryside. When a person comes to Oaklands we like to find out what they like to do and what interests them. We also find out if they would like to personalise their room and we support them to do that in a way that they would like. People are supported to plan menus, shop and prepare food with support to increase their daily living skills in readiness for moving on. Many people are supported in education at local colleges and some have paid or voluntary work placements.
Our goal is to enable people to structure their time; build relationships and establish a balance between therapy, selfcare, work and leisure as appropriate to their individual needs. Community based activities give people the opportunity to meet others, experience new activities, participate in leisure activities and practice social skills. Activities depend on individual preferences and can include a variety of community based and educational choices.
The service is staffed 24 hours a day, seven days a week with a registered nurse on duty at all times. The team is made up of service manager, nurses, support workers, an activities coordinator and ancillary staff. Staff undergo training in order to help support people to manage long term health conditions such as diabetes, epilepsy and dementia.
As stated in our Quality Strategy we are committed to the learning and development of our staff and have created a strategy to reflect the importance of increasing people’s confidence, knowledge and expertise.
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