Care Home

  • Trinity team 800x534Three of our team at Trinity House care home in Lockerbie, were shortlisted at the regional heats for the Great British Care Awards, held at the beginning of the month.

  • DSC 0332 Web SizeWhat are the most rewarding and most challenging parts of your job? We asked some very important people - our Service Managers and their teams.

  • DSCF2549 Article Thumbnail3We have made a significant investment in a new specialist service, which will provide extra care and support for adults with learning disabilities and complex needs on Teesside.

  • Trinity House exterior 1We are very proud to say that Trinity House in Lockerbie has been recognised for its excellent practice in supporting people with learning disabilities with a prestigious national award.

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    Oaklands


    Oaklands exterior 1Location: Hexham     
    Number of beds: 15     
    Gender: Mixed     
    Age: 18+
    Service: Residential with Nursing 

    Download: Oaklands Brochure

    Download: Oaklands Easy Read Brochure

       
          

    Manager:
    Melissa Baynes  

    Melissa Baynes 2017 
          

    Oaklands
    Anick Road, Hexham
    Northumberland NE46 4JR
    01434 600 684

                  
    Case Study 1
     

    Oaklands is a Residential Care Home with Nursing for adults living with a learning disability

    Situated in Hexham, Northumberland, Oaklands supports people with learning disabilities and complex needs. The team also supports people who have additional mental or physical health needs, and complex behaviours.

    Oaklands is a large detached property with extensive living areas. This means that people can choose if they want to be in the gender specific lounges, or in mixed company. Everyone at Oaklands has their own bedroom, which they are supported to decorate and personalise. There is a conservatory with access to a spacious and private garden, with seating and picnic areas. There is also a greenhouse and raised flower beds for people to practice their gardening skills. Oaklands boasts a sensory garden, which is accessible for all.

    Oaklands is close to the historic market town of Hexham, which hosts a good choice of recreational and leisure facilities for people to access. These include a swimming pool, a library, parks and shops, as well as the beautiful surrounding countryside. To see a map of the surrounding community facilities, please click here.

    Oaklands has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. People are supported to plan menus, shop and prepare food with support to increase their daily living skills in readiness for moving on.Oaklands Map Small

    At Oaklands, our goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People may come to Oaklands for many reasons. They may be moving on from a hospital setting or may require a service which can support them more than a residential placement. It may be that they are leaving a residential or home setting and require a little support during a difficult period in their life, or they could be on a pathway to a place of their own.

    Our Model of Care

    Within Oaklands we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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    Ranaich House


    Ranaich House exterior 1Location: Dunblane, Scotland    
    Number of beds: 14   
    Gender: Mixed   
    Age: 18+
    Service: Residential with Nursing 

    Download: Ranaich House Brochure

    Download: Ranaich House Easy Read Brochure

       
         

    Manager:
    Andrea McGuire 

    Andrea McGuire 2017
         

    Ranaich House
    Leewood Road
    Dunblane FK15 0DR   
    01786 823 694

                        
    Case Study 7
     

    Ranaich House is a Residential Care Home with Nursing for adults living with a learning disability

    Located in Dunblane, Ranaich House offers care and support in a structured and therapeutic environment, caring for adults with learning disabilities and complex needs, including people who may have additional mental or physical health problems and complex behaviours.

    Ranaich House is a large period detached property, formerly a private Victorian villa with coach house, stables and mature woodland gardens. The service has good sized living areas, a dining room, and a well-stocked learning hub.  Everyone at Ranaich House has their own bedroom and people are supported to personalise their own space to make it their own. There are two domestic life skills kitchens, where individuals can plan menus and prepare their own drinks, snacks and meals. Externally there is a spacious and private garden which hosts seating and picnic areas for relaxing or enjoying time with friends.

    Service users living at Ranaich House will progress through the care pathway, firstly living in main body of the house in an en-suite room, with access to all communal areas and catering facilities. When ready to move to less intensive support, people can move to the self-contained three bedroom flat. Here skills will be honed in a domestic setting; making meals, doing their own laundry and keeping the flat clean and tidy.

    Moving on from here is to the Coach House; the original coach house and stables have been converted into a two bedroomed cottage flat in the grounds. The Coach House has staff support at all times and offers people the opportunity to experience more independence, whilst living in a safe environment. It has its own front door and enclosed, private gardens, making this the ideal stepping stone towards moving on to independent living. There are no strict timescales for progression through their care pathway; everyone is different and has a personalised care and support pathway.

    Ranaich House is within walking distance of the small city of Dunblane, which has a good choice of recreational and leisure facilities, including parks, a library, cafes and shops. Individuals can also enjoy walks in the outstanding surrounding countryside. The team at Ranaich House are focussed on ensuring that service users are part of their local community and can access education, employment and other day opportunities to meet their needs.

    A full multi-disciplinary team is on hand to ensure a holistic and therapeutically supportive environment. Ranaich House has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Many of the people at Ranaich House are supported in education at local colleges and some have paid or voluntary work placements.

    At Ranaich House, our goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People may come to Ranaich House for many reasons. They may be moving on from a hospital setting or may require a service which can support them more than a residential placement. It may be that they are leaving a residential or home setting and require a little support during a difficult period in their life, or they could be on a pathway to a place of their own.

    Our Model of Care

    Within Ranaich House we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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    Redlands


    Redlands exterior 1Location: Darlington   
    Number of beds: 5   
    Gender: Mixed    
    Age: 18+
    Service: Residential without Nursing 

    Download: Redlands Brochure

    Download: Redlands Easy Read Brochure

       
          

    Manager:
    Louise Vollans      

    Louise Vollans
          

    Redlands
    122 Woodland Road, Darlington
    County Durham DL3 9LP
    01325 243 788

           
    Case Study 8 Paul
     

    Redlands is a Residential Care Home for adults living with a learning disability

    Based in Darlington, County Durham, Redlands supports up to five adults who are living with a learning disability and complex needs, and can also support those with associated mental or physical health needs.

    Redlands is a large detached house set in a large garden, close to the market town of Darlington. There is a choice of living and dining areas for people to use and a large kitchen for preparing food. Everyone has their own bedroom, which they are supported to decorate and personalise as they wish. Promoting an individual’s independence is very important at Redlands and people are encouraged to prepare food and drink for themselves and their visitors. Developing self-care and daily living skills is a key element of daily life at Redlands. Externally there is an established garden with a patio and seating areas for service users to relax on their own or with visitors.

    Within walking distance from Redlands are local amenities including shops, a post office, cafés and pubs. Also a short distance away is Darlington town centre, offering many more community facilities for individuals to access, including leisure centres, social clubs, shops, colleges, and work placement settings.

    Redlands has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People may come to Redlands for a number of reasons. They may be moving on following a stay at an NHS or other specialist learning disability service, or may need more support than can be offered in a supported living environment. It may also be that they require a little extra support during a difficult period in their life, or they could be on a pathway to a place of their own.

    Our Model of Care

    Within Redlands we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

  • ShiningStar02

    Our Shining Star Awards, held last month, was a spectacular night celebrating everything our amazing staff teams do to provide the best quality of care for the people we support.

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    The Orchards


    The Orchards exterior 1Location: Thorrington, Essex   
    Number of beds: 5   
    Gender: Male   
    Age: 18+
    Service: Residential without Nursing 

    Download: The Orchards Brochure

    Download: The Orchards Easy Read Brochure

       
           

    Interim Manager:
    Laura Wheeler

    No Photo
            

    The Orchards
    Station Road, Thorrington
    Essex CO7 8JA
    01206 250 676

                   
    Case Study 1
     

    The Orchards is a Residential Care Home for adults living with a learning disability

    Based in Thorrington, Essex, The Orchards supports up to five men with a learning disability, and can also care for people who have complex needs and behaviours.

    The Orchards is a detached property on a quiet residential street, in Thorrington, a small village between Colchester and Clacton, which boasts a pub and a café along with a village shop and post office. Nearby there are plenty of community facilities for people to access, including shops, colleges, a swimming pool and a local park which has a pretty waterside setting. Clacton and Colchester are a short journey away, providing an array of activities for service users to choose from. To see a map of the surrounding community facilities, please click here.

    Everyone has their own bedroom, which they are encouraged to personalise and decorate to show their individuality. The Orchards has a large living space and well equipped kitchen-dining area for people to use. The kitchen-diner is the hub of the house where service users are encouraged to help prepare food and drinks for themselves and visitors. Developing self-care and daily living skills is a very important part of life at The Orchards.

    Externally there is a large, well-maintained garden, where service users participate in gardening and enjoy growing their own vegetables. The garden has a seating area for relaxing or hosting barbeques. The outside area at The Orchards also boasts an activities centre, where regular music and clay sessions take place.

    The Orchards Map

    The Orchards has a dedicated Key Worker who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People may come to The Orchards for a number of reasons. They may be moving on following a stay at an NHS or other specialist learning disability service, or may need more support than can be offered in a supported living environment. It may also be that they require a little extra support during a difficult period in their life, or they could be on a pathway to a place of their own.

    Our Model of Care

    Within The Orchards we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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    Thistle Care Home


    thistle202 front doorLocation: Dundee     
    Number of beds: 10     
    Gender: Mixed     
    Age: 18+
    Service: Care Home with Nursing

    Download: Thistle Care Home Brochure

    Download: Thistle Care Home Easy Read Brochure

       
         

    Manager:
    Susanna Gormley   

    Susanna Gormley 2018  
         

    Thistle Care Home
    119 Americanmuir Road
    Dundee DD3 9AG
    01382 819 910

                             
    Case Study 6
     

    Thistle Care Home is a Residential Home with Nursing for adults living with a learning disability

    Situated in a residential area of Dundee, Thistle Care Home supports up to ten adults with learning disabilities and complex needs. The team also supports those who may additionally have an autistic spectrum condition, those with additional mental or physical health issues, or complex behaviours.

    Thistle Care Home is a detached purpose-built building with its own gardens. The care home is situated on the ground floor and is split into two areas, both of which deliver 24 hour care and support within a structured environment:

    • Six en-suite bedrooms, with access to two communal lounges and a dining room, giving the individuals the opportunity to socialise as a group, or enable them to spend time alone. Service users have access to a life skills kitchen to enable them to prepare food for themselves or visitors.
    • A specialist suite, named Lomond, containing four en-suite bedrooms for people with autistic spectrum disorder and learning disabilities. Lomond has been designed specifically for the needs of people with complex behaviours, with the team specialising in supporting individuals with autistic spectrum disorders and learning disabilities. The people who live here will have access to a state of the art sensory room, separate outdoor space, as well as a shared dining room, kitchen and lounge.

    Within the grounds of Thistle Care Home is a separate building, Corbet Lodge, where people can enjoy a range of creative table top crafts and games, whilst also learning some valuable independent living skills. This area is dedicated to activities and supporting life skills in readiness for moving on.

    Thistle Care Home is located in the city of Dundee, which has an extensive array of community amenities for people to access, including leisure centres, social clubs, shops, colleges, and work placement settings. Service users can also enjoy walks and visits to the nearby botanical gardens and Discovery Quay.

    Thistle Care Home has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People come to Thistle Care Home for different reasons; they may require more support than can be provided in a supported living setting, or they may be moving along their care pathway from a hospital placement. Whatever the reason, Thistle Care Home can offer specialist input based on individual need to deliver flexible and effective support.

    Based on the first floor of Thistle Care Home is Wallace Hospital, from which people can move to Thistle Care Home as they step down along their care pathway. Click here for more information on Wallace Hospital.

    Our Model of Care

    Within Thistle Care Home we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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    Thornfield Grange


    IMG 0154 Web SizeLocation: Bishop Auckland    
    Number of beds: 9   
    Gender: Mixed      

    Age:
    18+

    Service: Care Home with Nursing

    Download: Thornfield Grange Brochure

    Download: Thornfield Grange Easy Read Brochure

       
           

    Manager:
    Tracy Fee          

    No Photo      
           

    Thornfield Grange
    60 Etherley Lane, Bishop Auckland 
    County Durham DL14 7QZ
    01388 602 920

       

    Case Study 7
     

    Thornfield Grange is a Residential Care Home with Nursing for adults living with autism, learning disabilities and complex needs

    Based in Bishop Auckland, County Durham, Thornfield Grange supports people with autistic spectrum conditions who are also living with a learning disability and complex needs. The team can also support individuals who have complex behaviours, as well as those who have significant difficulties with social engagement.

    Thornfield Grange is an impressive period property situated in the bustling market town of Bishop Auckland, surrounded by beautiful County Durham countryside. Thornfield Grange provides a structured, positive, empathic and low-arousal environment with good links to family and outside agencies. There are two good sized living areas that people can choose to use. Other facilities include a well-stocked arts and crafts room and an internet café where people can Skype their family members and important others. There is a games console accessible for all to use, which is great for helping with coordination skills and promoting fitness.

    A holistic therapist attends Thornfield Grange on a weekly basis for anyone who requires therapeutic intervention. There is also a life skills kitchen where people are supported to make their own drinks and prepare food for visitors and themselves. Within the grounds there is an allotment, which is looked after by the people who use the service. Other outdoor activities are available and there is a large lawn with patio and seating areas for people and their visitors to enjoy.

    Just a short walk from Thornfield Grange is the centre of town where people can access the local amenities including a pharmacy, convenience store, pubs, restaurants and an arts complex. Days out are popular at Thornfield Grange and Auckland Castle is just a short drive away with its deer park that is ideal for summer picnics or long walks.

    Thornfield Grange is just a short drive from the historic market town of Darlington, which has many community and autism friendly activities for people to access. These include leisure centres, cinema, theatre, markets, shops and cafés.

    Thornfield Grange has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People may come to Thornfield Grange for many reasons. They may be moving on from a hospital setting or may require a service which can support them more than a residential placement. It may be that they are leaving a residential or home setting and require a little support during a difficult period in their life, or they could be on a pathway to a place of their own.

    Our Model of Care

    Within Thornfield Grange we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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    Toller Road


    Toller Road exterior 1Location: Leicester     
    Number of beds: 8     
    Gender: Mixed       
    Age: 18+
    Service: Care Home with Nursing

    Download: Toller Road Brochure

    Download: Toller Road Easy Read Brochure

       
             

    Manager:
    Aliyaa Al-Toma   

    Aliyaa Al Toma 2017
             

    Toller Road
    13 Toller Road, Stoneygate
    Leicester LE2 3HP
    0116 270 3118

                  
    Case Study 5
     

    Toller Road is a Residential Care Home with Nursing for adults living with a learning disability

    Situated in a leafy suburb of Leicester, Toller Road supports up to eight people with learning disabilities and complex needs. The team can also support those with associated mental or physical health needs.

    Toller Road is a large three story semi-detached house with its own private garden situated on the outskirts of Leicester. Everyone at Toller Road has their own en-suite bedroom and they are encouraged and supported to personalise their rooms. There is a communal lounge and another open plan dining room and lounge area with access to the garden. The service also has a life skills kitchen where people can plan menus and prepare their own drinks, snacks and meals. This area is also utilised as an IT hub, enabling service users to maintain contact with family and friends on video chat. The IT hub is also used for adult education sessions.

    There are local shops and other amenities which people can access. Service users are supported to participate in social activities that may be of interest to them through the well-established network of community based groups. Toller Road has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

    People come to Toller Road for different reasons; they may require more support than can be provided in a supported living setting or they may be moving along their care pathway from a hospital placement. Whatever the reason, Toller Road can offer specialist input based on individual need to deliver flexible and effective support.

    Our Model of Care

    Within Toller Road we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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    Trinity House


    Trinity House exterior 1Location: Lockerbie, Scotland     
    Number of beds: 13    
    Gender: Mixed    
    Age: 18+
    Service: Residential with Nursing 

    Download: Trinity House Brochure

    Download: Trinity House Easy Read Brochure

       
         

    Manager:
    Kirsty Dale     

    Kirsty Dale 2017   
         

    Trinity House
    38 Carlisle Road
    Lockerbie DG11 2DS
    01576 204 676

                          
    Case Study 10
     

    Trinity House is a Residential Care Home with Nursing for adults living with a learning disability

    Based in Lockerbie, Trinity House offers care and support to adults with a learning disability and complex needs within a structured and therapeutic environment. The team can also support those with additional mental and physical health needs, as well as complex behaviours. There is good access to appropriate clinical and therapeutic specialist support to enable us to deliver creative, flexible and effective responses to individual need.

    Trinity House is a detached period property set away from the main road. There is a choice of living areas, a bright dining room and an activities room. Everyone has their own en-suite bedroom and people are encouraged to personalise and decorate their room to make it their own. There is a life skills kitchen where people can plan and cook meals and snacks for themselves and their visitors. Outside there is an established garden with greenhouses where the green fingered can enjoy cultivating plants and flowers. There are also seating areas for relaxing with friends.

    Trinity House offers many activities for the service users they support. These include regular fishing trips, sensory activities at sensory centres, hydrotherapy sessions, table tennis, athletics, football and community outings. Staff also run a photography group and weight management with input from their highly qualified chef team. Service users also have voluntary opportunities at the Sammy Ling centre, Mossburn animal sanctuary and local charity shops. In addition, the local college runs courses for living skills. Trinity House also has a “secret garden”; a piece of conservation land which was donated locally to the service users to manage and utilise. The secret garden hosts Trinity House’s annual firework display, as well as BBQs throughout the summer.

    Trinity House has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Within walking distance is the town of Lockerbie, which has many community facilities for people to access including leisure centres, social clubs, shops, colleges, and work placement settings. Lockerbie is situated close to the larger town of Dumfries which has many more amenities.

    The team at Trinity House are focused on ensuring that service users are part of their local community and can access education, employment and other opportunities to meet their needs. We encourage and support people to undertake vocational training courses which may help them to find supported employment in the future. One person at Trinity House has been awarded a SVQ level 1 in Horticulture, whilst another attained a certificate in ‘Healthy Eating Choices’ and now enjoys advising others about how to improve their diet.

    The people at Trinity House may be stepping down from hospital provision or may be people who need a more robust package of care than can be provided in supported living. They may also be people who are on a journey towards a place of their own. Trinity House includes a self-contained two-bed bungalow, which supports those making the move towards more independent living.

    Our Model of Care

    Within Trinity House we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

  • Small new danshell 4 Web Size

    Trinity House in Lockerbie is celebrating after receiving ‘Very Good’ ratings across all four quality themes in its latest inspection by the Care Inspectorate; care and support, environment, staffing, and the management and leadership.

  • 20170810 185245 2 Web Size 300x180Two of the people we support at Trinity House, our specialist care home for people with learning disabilities in Lockerbie, have celebrated success with a trio of medals at the Special Olympics.

  • 20170810 185245 2 Web Size 300x180Two of the people we support at Trinity House, our specialist care home for people with learning disabilities in Lockerbie, have celebrated success with a trio of medals at the Special Olympics.

  • thistle202 front door

    Following a comprehensive review of our existing provision, and in partnership with commissioners, a decision was taken to develop a care pathway with more bespoke care and support options being made available.

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    Victoria House

    Victoria House web banner

    Victoria House lounge 1 websizeLocation: Darlington    
    Number of beds: 6 (split between neighbouring properties)  
    Gender: Mixed     
    Age: 18+
    Service: Residential 

    Download: Victoria House Brochure

    Download: Victoria House Easy Read Brochure

       
         

    Manager:
    Louise Vollans     

    Louise Vollans     
         

    Victoria House
    30/31 Victoria Embankment
    Darlington, County Durham DL1 5JR
    01325 244 960

        
    Case Study 9 Bev
     

    Victoria House is a Residential Care Home for adults living with a learning disability

    Victoria House, our Residential Care Home in Darlington, has been going through some exciting developments. The service, which is made up from 2 Victorian properties on a quiet Darlington street, has been refurbished. Number 30 Victoria Embankment is now a bespoke service which can either be for sole occupancy, or for two people, and is adaptable to people’s changing needs.

    Three ladies currently live at number 31, however the new development at number 30 is suitable for males or females who live with learning disabilities and complex needs.

    The service has bedrooms on the first floor as well as an accessible bedroom on the ground floor for those who have mobility difficulties.

    Opposite the river Skerne, Victoria House is walking distance to Darlington Town Centre, which has many community facilities for people to access, including leisure centres, social clubs, shops, colleges, and work placement settings. Victoria House has a dedicated Activity Coordinator who supports people to have individual activity plans, which are created based on each person’s likes and hobbies.

    Promoting an individual’s independence is very important at Victoria House and people are encouraged to develop self-care and daily living skills.

    Our Model of Care

    Within Victoria House we follow the five key principles that form our model of care, Personal PATHS.

    1. Positive Behaviour Support (PBS)
    2. Appreciative Inquiry Methodology
    3. Therapeutic Outcomes
    4. Healthy Lifestyles
    5. Safe Services

    We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

  • HealthInvestor Awards White Web Article SizeWe are hugely proud to say that we have been shortlisted for two prestigious awards. We are finalists in both the Specialist Care Provider of the Year and the Complex Care Provider of the Year categories at the HealthInvestor Awards 2018.

  • STOMP Web ArticleWe are proud to announce that on Wednesday April 25th 2018, we made a group-wide pledge to STOMP (Stopping the Over Medication of People with learning disabilities, autism or both).

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