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Reports, Links & Downloads

  • CQC and other regulatory reports
  • Useful Links
  • Downloads
  • Infographics

All health and social care services in England and Scotland are regulated to ensure minimum patient and clinical standards are met and that these requirements are adhered to.

Following an inspection, the regulatory body issues a report which may if required include an action plan which is completed at the earliest opportunity to ensure compliance. These documents act as a check list for the regulator and the service to make sure all actions are completed.

We shall shortly publish all up to date regulatory reports on all our services along with action plans if produced. Are we going to do this or direct them to the regulators websites?  In the meantime you can look at the latest regulatory reports for all our services at the following regulatory body websites. Alternatively if you need to contact us directly for further information please email us at  at what?

The Care Quality Commission (CQC)

CQC are the independent regulator for all health and social care services in England, whether they are provided by the NHS, local authorities, private companies or voluntary organisations. They also protect the rights of people detained under the Mental Health Act. 

CQC check all our hospitals and residential services in England to ensure they are meeting national standards, and they share their findings with us and the public.  They are able to take action against providers who do not meet minimum requirements or if a service user's basic needs are not being met.

The Care Inspectorate (SCSWIS)

The Care Inspectorate is the independent scrutiny and improvement body for care services in Scotland.  They make sure people receive high quality care and ensure that services promote and protect their rights.

Health Improvement Scotland (HIS)

The purpose of the HIS is to support healthcare providers in Scotland to deliver high quality, evidence-based, safe, effective and person-centred care; and to scrutinise those services to provide public assurance about the quality and safety of that care.

The latest Danshell reports from the CQC, Care Inspectorate and Healthcare Improvement Scotland (HIS) will be uploaded to the website shortly.

We additionally have and monitor our own compliance and quality assurance using important tools:

Quality Development Review

Our governance team will visit our services, unannouced, to ensure that they are meeting CQC standards to provide the highest quality of care. These visits are used to ensure that we are compliant, and providing a high level of quality support in our services. 

Internal Service Review

These meetings are held monthly and take the form of a panel of executives and managers chaired by the Chief Operating Officer. The primary role and function of these meetings is to review the service 'in the round' and provide integrated support to achieve organisational objectives including regulatory compliance. 



Title Description Download/link
Danshell Quality Strategy Quality Strategy Download
Danshell Corporate Strategy  Corporate Strategy  Download
Vision Newsletter Danshells Commissioners Newsletter Download
Strengthening the Commitment: One year on Progress report on the UK Modernising Learning Disabilities Nursing Review


Strengthening the Committment Report UK Modernising Learning Disabilities Nursing Review


The Mental Health Act Essential reading for family and carers


HEF - Health Equality Framework - The Complete Practitioner's Guide

Atkinson, Boulter, Hebron & Moulster Download

Royal College of Psychiatrists - Care Pathways for people with intellectual disability

Professor Sabyasachi Bhaumik et al


The Keys to Life Implementation Framework



The Keys to Life Implementation Framework - Easy Read



Support Worker Code of Conduct

Skills for Care



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