Having your say

We think it is important for you to have your say and for us to listen to what you tell us. We want you to have your say about:

• How Danshell services are run
• Your care, support and treatment
• Anything else that matters to you

Click on the picture for a leaflet about Having your say

Questionnaires

We use easy questionnaires to ask you what you think about Danshell.

Service user forums

We have meetings where you can meet other people from Danshell services. The meetings are for you to tell us what you think about the place where you live.

Advocates

Advocates are people who can help you speak up for yourself. They will talk to you about what you do and do not like and make sure the people who support you know these things.

Everyone at Danshell has an independent advocate.

Click on the picture for a leaflet about advocates you can talk to.

Complaints

If you are feeling unhappy, unsafe or uncomfortable about anything we want you to tell us. This will help us to make things better.

Click on the picture for a leaflet about making a complaint.

Or you can go to the contact us page to leave a message.

Easy Read Quality Strategy

This is our plan to make sure we give good care and support to people and their families.

Click on the picture to read our 2016 Quality Strategy. We will be updating this soon with our 2018 Quality Strategy.