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Hope House

IMG 3110 Web SizeLocation: Hartlepool     
Number of beds: 11     
Gender: Mixed       
Age: 18+
Service: Care Home with Nursing

Download: Hope House Brochure

Download: Hope House Easy Read Brochure


Lorna Taggart   

Lorna Taggart 2017   

Hope House
59 Hutton Ave, Hartlepool
Cleveland TS26 9PW
01429 224 442

Case Study 2

Hope House contains Bespoke Residential Apartments with Nursing for adults living with a learning disability

Based in Hartlepool, Hope House is a residential care home with nursing, which delivers 24 hour care and support for up to 11 people in self-contained bespoke apartments adapted to meet their individual needs.

The name Hope House was chosen by one of the gentlemen who moved into the service when it first opened. He said:

"I am always hoping for something and always hoped to live in this area"

Hope House supports adults living with a learning disability, this includes people who have additional mental and physical ill-health and complex behaviours. The individuals at Hope House may be stepping down from hospital provision or may be people who need a more robust package of care than can be provided in supported living. They may also be people who are on a care pathway towards a place of their own.

Hope House was specially designed in partnership with local commissioners and community teams to create individual, bespoke, self-contained apartments that provide personalised support for people. The service design is split into two separate elements, based on the specific individual requirements of the people we support:

  • Hope House comprises of bespoke apartments for six men and women to live independently in their own space. Each apartment has en-suite facilities, a secure kitchenette, living and dining space, as well as access to a communal garden. One of the apartments has direct access to a specially designed private garden, giving the individual it was created for the quiet outdoor space that is needed.
  • Hope Lodge, next door to Hope House, has one en-suite bedroom and four individual apartments, each with their own kitchenette. In addition to this private space, Hope Lodge has a spacious dining kitchen, enabling the people living here to socialise and develop their independent living skills.

Service users are supported to access local community facilities within Hartlepool town centre, which is within walking distance. A few of the community facilities available to service users at Hope House are colleges, swimming pools, a cinema and shops. The current service user group also enjoy visiting a local disco, attending a gardening club and learning how to play table tennis.

Hope House has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs. Several charity events have been organised in recent months with the attendance of the local Mayor. These have been service user-led, with support from staff.


Our Model of Care

Within Hope House we follow the five key principles that form our model of care, Personal PATHS.

1. Positive Behaviour Support (PBS)
2. Appreciative Inquiry Methodology
3. Therapeutic Outcomes
4. Healthy Lifestyles
5. Safe Services

We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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