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Toller Road

Toller Road exterior 1Location: Leicester     
Number of beds: 8     
Gender: Mixed       
Age: 18+
Service: Care Home with Nursing

Download: Toller Road Brochure

Download: Toller Road Easy Read Brochure


Aliyaa Al-Toma   

Aliyaa Al Toma 2017

Toller Road
13 Toller Road, Stoneygate
Leicester LE2 3HP
0116 270 3118

Case Study 5

Toller Road is a Residential Care Home with Nursing for adults living with a learning disability

Situated in a leafy suburb of Leicester, Toller Road supports up to eight people with learning disabilities and complex needs. The team can also support those with associated mental or physical health needs.

Toller Road is a large three story semi-detached house with its own private garden situated on the outskirts of Leicester. Everyone at Toller Road has their own en-suite bedroom and they are encouraged and supported to personalise their rooms. There is a communal lounge and another open plan dining room and lounge area with access to the garden. The service also has a life skills kitchen where people can plan menus and prepare their own drinks, snacks and meals. This area is also utilised as an IT hub, enabling service users to maintain contact with family and friends on video chat. The IT hub is also used for adult education sessions.

There are local shops and other amenities which people can access. Service users are supported to participate in social activities that may be of interest to them through the well-established network of community based groups. Toller Road has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable people to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

People come to Toller Road for different reasons; they may require more support than can be provided in a supported living setting or they may be moving along their care pathway from a hospital placement. Whatever the reason, Toller Road can offer specialist input based on individual need to deliver flexible and effective support.

Our Model of Care

Within Toller Road we follow the five key principles that form our model of care, Personal PATHS.

1. Positive Behaviour Support (PBS)
2. Appreciative Inquiry Methodology
3. Therapeutic Outcomes
4. Healthy Lifestyles
5. Safe Services

We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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