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Victoria House

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Victoria House lounge 1 websizeLocation: Darlington    
Number of beds: 6 (split between neighbouring properties)  
Gender: Mixed     
Age: 18+
Service: Residential 

Download: Victoria House Brochure

Download: Victoria House Easy Read Brochure


Louise Vollans     

Louise Vollans     

Victoria House
30/31 Victoria Embankment
Darlington, County Durham DL1 5JR
01325 244 960

Case Study 9 Bev

Victoria House is a Residential Care Home for adults living with a learning disability

Victoria House, our Residential Care Home in Darlington, has been going through some exciting developments. The service, which is made up from 2 Victorian properties on a quiet Darlington street, has been refurbished. Number 30 Victoria Embankment is now a bespoke service which can either be for sole occupancy, or for two people, and is adaptable to people’s changing needs.

Three ladies currently live at number 31, however the new development at number 30 is suitable for males or females who live with learning disabilities and complex needs.

The service has bedrooms on the first floor as well as an accessible bedroom on the ground floor for those who have mobility difficulties.

Opposite the river Skerne, Victoria House is walking distance to Darlington Town Centre, which has many community facilities for people to access, including leisure centres, social clubs, shops, colleges, and work placement settings. Victoria House has a dedicated Activity Coordinator who supports people to have individual activity plans, which are created based on each person’s likes and hobbies.

Promoting an individual’s independence is very important at Victoria House and people are encouraged to develop self-care and daily living skills.

Our Model of Care

Within Victoria House we follow the five key principles that form our model of care, Personal PATHS.

1. Positive Behaviour Support (PBS)
2. Appreciative Inquiry Methodology
3. Therapeutic Outcomes
4. Healthy Lifestyles
5. Safe Services

We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.