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Willow House

Willow House exterior 2Location: Edgbaston, Birmingham   
Number of beds: 8   
Gender: Mixed     
Age: 18+
Service: Care Home with Nursing

Download: Willow House Brochure

Download: Willow House Easy Read Brochure


Lorna Featherstone 

Lorna Featherstone 2017

Willow House
229 Portland Road, Edgbaston
Birmingham B17 8LS
0121 420 0210

Case Study 10

Willow House is a Residential Care Home with Nursing for adults living with a learning disability

Located within the community of Edgbaston, Birmingham, Willow House supports up to eight adults with learning disabilities and complex needs. The team can also support people who have associated mental and physical health needs, as well as those with complex behaviours.

Willow House is a detached house with two comfy living areas, a dining room and a conservatory where people can have private time with their families, friends or other visitors. Everyone has their own en-suite bedroom, which they are encouraged to personalise and decorate to make their own. There is a life skills kitchen where people can plan and cook meals for themselves and their visitors. Willow House also has a pretty garden with seating areas for relaxing outside with friends.

The team at Willow House aim to promote service user’s independence. They do this by working closely with service users to ensure that their wishes, needs and interests are met. Willow House has a service user Activity Leader, who co-ordinates the social calendar and co-chairs the monthly house meeting. Recently service users voted in a Sports Leader who sorts out the sporting calendar and arranges match nights in with food and fun activities. Willow House has a dedicated Activity Coordinator who supports service users to have individual activity plans, which are created based on each person’s likes and hobbies.

One activity that everyone really enjoys is the monthly visit to places of interest. Willow follow the Birmingham Photo Digital calendar and visit all the historic sites. The service has close links to Birmingham city centre, and we use this to our advantage for external activities including visiting the large library, local museums and we never miss an opportunity to visit the nearby Cadbury World!

People may come to Willow House for many reasons. They may be moving on from a hospital setting or may require a service which can support them more than a residential placement. It may be that they are leaving a residential or home setting and require a little support during a difficult period in their life, or they could be on a pathway to a place of their own.

Our Model of Care

Within Willow House we follow the five key principles that form our model of care, Personal PATHS.

1. Positive Behaviour Support (PBS)
2. Appreciative Inquiry Methodology
3. Therapeutic Outcomes
4. Healthy Lifestyles
5. Safe Services

We believe that we must be fully accountable to the people we support, their families and to those who commission services on their behalf. Personal PATHS model of care is our unique way of supporting this.

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